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Kiswa Apparels is a Pakistan-based online store specializing in premium modest fashion, especially handcrafted Abayas. We focus on quality fabrics like Nida, Chiffon, and Silk, designed for the modern Muslim woman.

Currently, we mainly offer Abayas (including Closed, Open, and Bridal styles). We are expanding our collection to include more modest wear and accessories in the near future.

We currently deliver only within Karachi.

Delivery is available to all areas in Karachi. We will expand our shipping to other cities soon, InshaAllah.

Orders are processed within 1–3 business days. Delivery usually takes 3–5 days in major cities and 5–10 days in other areas.

Shipping charges are calculated at checkout based on weight and location. Free shipping is available on selected orders and during promotions.

Yes. Once your order is dispatched, you will receive a tracking number via SMS and email.

We do not offer returns or refunds on any purchase.

We only allow exchange if the product arrives damaged or defective. You must notify us within 7 days of delivery with clear photos of the damage. The item must be unused, unworn, and with all tags and packaging intact.

Customized and bridal abayas are generally not eligible for exchange unless they arrive severely damaged. For full details, please check our Shipping & Exchange Policy page.

Contact us within 7 days of delivery via email at info@kiswaapparels.com or WhatsApp (0336 8286212) with your Order ID. We will guide you through the process.

Yes, exchanges are possible subject to stock availability and product condition. Please contact us for exchange requests.

We currently offer Cash on Delivery (COD) only.

You can pay in cash when your order is delivered. Other payment methods (bank transfer, EasyPaisa, JazzCash, cards, etc.) are not available at the moment.

Absolutely. Our abayas are made with premium Nida, Chiffon, and other high-quality fabrics that are comfortable, modest, and suitable for both summer and winter wear.

Yes. We provide a detailed size chart on each product page. We recommend measuring yourself and referring to the size guide before placing an order. You may also contact us for sizing assistance.

You can reach us via:

  • Email: info@kiswaapparels.com
  • Phone/WhatsApp: 0336 8286212 We usually respond within a few hours during business days.

Yes, we welcome wholesale and bulk inquiries for boutiques and resellers. Please email us at info@kiswaapparels.com with your requirements.